Effective date: August 27, 2026.
The short version: We collect only what you give us and basic analytics about how the site is used. Real people — not AI — read and answer your messages. We don’t sell your information, and we don’t use it to train AI models. If you want anything corrected, deleted, or explained, email us and a human will handle it.
Who We Are
This website, olivseo.com, is operated by OLIV Inc. (“OlivSEO,” “we,” “us”), a digital marketing agency based in the Phoenix, Arizona area. This policy explains what personal information we collect on this website, how we use it, who we share it with, and the choices you have. If anything here is unclear, ask us — plain answers are kind of our thing.
Information We Collect
Information you give us. When you fill out our contact or consultation form, subscribe to our newsletter, or correspond with us by email or phone, we collect what you provide: typically your name, email address, phone number, company or website details, and the contents of your message.
Information collected automatically. Like most websites, we automatically collect certain technical information when you visit: IP address, browser and device type, the pages you view, and the site that referred you. This is collected through cookies and analytics tools described in the Cookies and Analytics section below.
We do not ask for, and you should not send us, sensitive personal information such as government ID numbers, financial account numbers, or health information.
How We Use Your Information
We use the information we collect to respond to your inquiries and provide our services, to send you the newsletter you signed up for, to understand how visitors use the site so we can improve it, to measure our own advertising, and to keep the site secure. That’s the whole list. We do not sell your personal information, and we do not use it for purposes unrelated to running our business.
How We Use Artificial Intelligence
We work in AI search optimization for a living, so we hold ourselves to an unusually clear standard about our own use of AI. Here is exactly where AI does and does not touch this website and your information.
AI-assisted content. Some articles and pages on this site are drafted with the assistance of AI tools. Every published piece is reviewed, fact-checked, edited, and approved by a human before it goes live, and OlivSEO takes editorial responsibility for it.
No AI chatbot. There is no chatbot on this website. When you call, email, or submit our contact form, real people read your message and real people respond.
No AI on your submissions. Contact form submissions are delivered to our email inbox and handled by humans. Newsletter signups are stored with Mailchimp, our email service provider, which we use to send and measure our emails.
Your data is not used to train AI models. We do not use your personal information to train artificial intelligence models. The AI tools we use for content drafting are business-grade services configured so that our inputs are not used for model training.
No automated decision-making. We do not use AI or any other automated system to make decisions that produce legal or similarly significant effects about you. No algorithm decides whether, or how, we respond to you.
Just ask. If you ever want to know whether you are interacting with AI on this site, or whether specific content was AI-assisted, email us at olivia@olivseo.com and we will tell you plainly.
If we ever add an AI feature that changes any of the above — for example, a chat assistant — we will label it clearly at the point of interaction and update this policy before it goes live.
Cookies and Analytics
This site uses cookies, including analytics and advertising cookies. When you first visit, a consent banner lets you accept or decline cookies by category, and your choice is stored for 11 months. You can change your choice at any time through the cookie settings link on this site or by clearing cookies in your browser.
The categories we use:
- Necessary cookies keep the site working — they store your cookie preferences and support security and page caching. These don’t track you.
- Analytics cookies (Google Analytics, loaded through Google Tag Manager) tell us how visitors use the site — which pages are read, how people arrive, and where they get stuck. This sends usage data, including your IP address, to Google. You can also opt out with Google’s browser add-on.
- Advertising cookies (Google Ads) may be set to measure our advertising campaigns and to show relevant ads. You can manage ad personalization at Google Ad Settings or opt out of interest-based ads at YourAdChoices.
- Accessibility preferences are stored by the UserWay widget so the accessibility settings you choose persist between visits.
How Google uses data from sites like ours is described in Google’s privacy policy.
Who We Share Information With
We do not sell, trade, or rent your personal information, and we do not share it with third parties for their own marketing. We share information only with service providers that help us run this website and our business: Google (analytics, tag management, and advertising, as described above), Mailchimp (an Intuit company, for sending our newsletter — see Mailchimp’s privacy policy), UserWay (website accessibility), our hosting and security vendors, and payment processors if you pay us for services — card details go directly to the processor and are never stored on our servers. We may also disclose information if the law requires it or to protect our legal rights.
Email Communications
You will only receive our newsletter if you signed up for it. Every marketing email we send includes an unsubscribe link, and unsubscribe requests are honored promptly. If you are a client, we may still send you service-related messages about your projects or account. We comply with the CAN-SPAM Act.
Your Privacy Rights and Choices
Whatever state or country you live in, you can ask us to show you the personal information we hold about you, correct it, delete it, or stop using it for marketing. Email olivia@olivseo.com; we will verify your request and respond within 30 days. Some state privacy laws, such as California’s, grant residents specific versions of these rights — we extend the same courtesy to everyone rather than making you cite a statute.
Global Privacy Control. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of non-essential advertising cookies, and we treat legacy Do Not Track signals the same way.
Data Security
All traffic to this site is encrypted with SSL/TLS. We scan regularly for malware and vulnerabilities, and access to personal information is limited to the people who need it to do their jobs. No system is perfectly secure, but if we discover a data breach affecting your personal information, we will notify affected users by email within one business day.
Data Retention
We keep personal information only as long as it serves the purpose you gave it to us for: inquiry and client correspondence for as long as needed to serve you plus reasonable business record-keeping, newsletter data until you unsubscribe, and analytics data for the limited retention period configured in our analytics tools.
Children’s Privacy
This website is for businesses and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
International Visitors
This site is operated from the United States and intended primarily for a US audience, and information is processed on servers in the United States. If you visit from outside the US, you can exercise the same rights described above by contacting us.
Changes to This Policy
When we update this policy, we will post the new version here with a new effective date. Material changes will be noted at the top of this page. Substantially rewriting it once every five years is not the plan going forward — we review it whenever our tools change, and at least annually.
Contact Us
OLIV Inc. (OlivSEO)
Email: olivia@olivseo.com
Phone: (480) 660-0577